JDA ICON Tracks Span JDA’s Solution Areas from End-to-End

Join us at ICON 2020 for a variety of sessions designed to take your business to the next level:

Artificial Intelligence and Machine Learning – Fuel Faster and Smarter Decision-Making

In these sessions, you’ll hear from JDA and Blue Yonder executives as well as thought leaders and customers just like you that are changing the game for their shoppers, leveraging AI and ML algorithms to catapult their business forward with prescriptive recommendations enabling more accurate, profitable business decisions.

Customer Value Realization – Harness the Power of your JDA Investments

Looking for ways to get additional value out of your JDA investments? This is the track for you. Get tangible insights from retail and supply chain leaders and how they are working with our global value engineering team to accelerate their supply chain transformations.

Diversity & Inclusion

Is your company dedicated to building a diverse and inclusive workplace like ours is? New for ICON 2020, we’re offering best practice sessions from thought leaders and our own customers and partners, and extended opportunities with our Women’s Interest Network.

Education and Training – Best Practices and More

Whether you are a superuser and training your users on JDA solutions, or want to understand the training services, methodologies and formats available to help you succeed, this track has it all.

JDA Services -- Accelerate Your Results, Transform Your Business

Learn how JDA Services help drive impressive transformations for thousands of customers around the world. From lessons learned, change management and advanced data analytics, to moving to JDA Cloud Services , hear how customers are accelerating their results with JDA Services.

Industry Roundtables

Join these informative industry exchanges – from automotive and high-tech to food and beverage and more, these sessions gather supply chain practitioners and experts to address trends in the industry. These roundtables provide a forum to share experiences, challenges and solution approaches with peers and JDA leaders as you consider these initiatives for your company.

Professional Development – How to Advance your Career

While AI and ML are critical to your digital transformation, you need a team fully engaged and ready to take the leap to the next level. Through our emphasis on talent and culture, you’ll learn how to recruit and retain top talent, build a culture that thrives in change, learn important collaboration techniques for working with internal teams and your technology partners, and more!

Retail – From Planning and Allocation, to Pricing and Promotions to Store Operations

Explore how you can create a more powerful customer experience with personalized promotions and pricing, how you to reduce waste and drive more revenue with optimized pricing, how to prevent out-of-stocks and increase shopper satisfaction and how to engage store associates and reduce attrition in a gig economy.

Segment Roadmaps

In these sessions, you’ll get a behind-the-scenes look at JDA’s roadmap for our end-to-end solutions supply chain solutions portfolio. Now’s your chance to weigh in on product direction, functionality and more.

Special Interest Group Meetings

JDA Special Interest Groups (SIG) help you leverage JDA’s global expertise of 4,000 customers to attack your own supply chain challenges. SIG meetings will help you attack your own supply chain challenges, while giving you a chance to share feedback on product direction as well as network, share best practices and build relationships with other SIG members.

Supply Chain Planning and Execution – From Demand, Factory and Supply Planning, to Transportation, Warehouse and Warehouse Labor Management

Explore how to create a more automated, intelligent and efficient warehouse, how to gain real-time end-to-end visibility across the supply chain for intelligent decision-making, how to meet rising service levels and how to engage drivers and warehouse associates in a workforce-strapped economy.


With a theme of ‘Supply Chains Save the World,’ this track will focus on building more sustainable businesses through waste reduction, efficient energy use, smarter sourcing and helping trading partners make more sustainable decisions that are good for business and the planet.

You may find more information about the Gaylord Rockies on our Hotel/Travel page.

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For general questions about ICON 2020, visit our FAQs. For questions or changes regarding your registration, please contact us at ICON@jda.com or call 1.800.696.9317.

Take a look back at ICON 2019!

Sarah Barnes asks JDA customers and partners about their supply chain solutions, industry pet peeves and the value of attending JDA ICON!

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