Merck Serono Case Study

Merck Serono needed to improve its sales forecast accuracy and manufacturing planning to drive production efficiency, as well as reduce inventories in order to increase cash flow. The company looked to JDA's industry-leading solutions to accomplish this, and realized the following results:

  • Increased supply chain visibility by providing a central, worldwide view on sales forecasts for all Merck Serono products, as well as inventory levels and planning parameters
  • Ability to support companywide S&OP process
  • Improved operating efficiencies
  • Improved planning of production orders due to visibility on local inventory levels
  • Standardized and synchronized processes within the organization
  • Additional benefits are also expected in terms of stock reduction, reduction in write-offs and decreased manufacturing costs resulting from better planning, as well as improved sales due to avoided stock-outs


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