JDA & KPMG Digital Supply Chain in Retail & Manufacturing: A State of the Industry Benchmark

A new survey from JDA Software & KPMG LLP (KPMG), conducted by Incisiv, shows what drives and impedes investment into the digital supply chain. Keeping up with customer expectations is driving retailer investment in the supply chain, while agility and innovation is driving manufacturer investment.

The survey also shows that retailers view cognitive analytics as the most disruptive innovative technology, followed closely by Internet of Things, and that retailers are held back by commitment to a clear integrated strategy. Manufacturers, however, view Blockchain as the most disruptive innovative technology, and it is the execution structure and change management capabilities that hold them back.

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