2018 Global Consumer Survey Report


The age-old saying that “The Customer is King” has never been more true than it is today. To keep you from guessing how you can best meet these challenges, we went right to the source – your customers – to find out what they prefer and how they’re shopping and buying. This year, JDA Software partnered with Centiro for our 2018 Global Consumer Survey, examining what customers worldwide expect from retail – how they shop, how they buy, and what experiences they prefer.