CEO Viewpoint 2017: The Transformation of Retail - Presentation

Since JDA first commissioned a global survey of retail and consumer goods CEOs in 2014, we have witnessed unprecedented change sweeping across the retail industry as it transforms itself to meet the needs of the modern shopper. 

For JDA’s fourth annual Retail CEO Survey, we asked more than 350 retail and consumer goods CEOs from the world’s largest and smallest players, across different segments in both mature and emerging markets around the world to share their views of the key trends shaping their business.

At NRF’s Big Show 2017, Lee Gill, JDA’s Group Vice President for Global Retail Strategy, briefed a group of retail executives on survey highlights around digital investments, changes to the store, profitability challenges, customer data, and more.