General Session

Tuesday, May 7

3:30 p.m. – 5:30 p.m.

Girish Rishi, Chief Executive Officer, JDA Software
Self-described recovering product manager and relentless learner, Girish Rishi is the CEO of JDA, championing the Autonomous Supply Chain and driving a values-driven culture based on Sonoran Spirit within and beyond JDA.

Session Description: Girish Rishi will share an update and progress made on JDA’s Autonomous Supply Chain™ vision and platform strategy, such as an expanded partner ecosystem which includes Microsoft, MuleSoft and Panasonic as well as the acquisition of Blue Yonder. Girish will share several customer use cases that bring this strategy to life, and share how JDA continues to be committed to elevating the customer experience throughout the customer journey.

Empowering a Flexible, Mobile Workforce at Starbucks
Tyler Carter, Vice President of Technology, Starbucks
Tyler Carter, Vice President of Technology, Starbucks, is responsible for technology strategies and delivery that support Starbucks global partner (employee) resources and workforce management platforms.

Session Description: Starbucks knows that that an investment in workforce can translate to a differentiated and positive customer experience. That’s why they have embarked on a transformative initiative to empower their 300,000 partners around the world. Tyler Carter, Vice President of Technology, Starbucks, will discuss how Starbucks is working with JDA on an innovative workforce management program that enables mobile-friendly and dynamic shift scheduling, partner “borrowing,” real-time visibility, live reporting, compliance and more.

Empowering digital leadership in the intelligent manufacturing era
Çaglayan Arkan, Global Lead, Manufacturing & Resources Industry, Microsoft
Çaglayan Arkan, Global Lead, Manufacturing & Resources Industry, Microsoft, helps businesses drive sustained growth, agile innovation and operational excellence.

Session Description: Digital transformation is not simply about technology—it requires business leaders to re-envision existing business models and embrace a different way of bringing together people, data, and processes to create value for their customers. Industry leaders are leveraging artificial intelligence, edge computing, mixed reality, cognitive services, and other disruptive capabilities to transform their supply chains, equip the workforce with the new skills required for the digital economy, and drive new business outcomes. In this session, Çaglayan Arkan will examine the strategies and technologies that are accelerating digital leadership and discuss best practices from those already at the forefront of innovation. He will also explore how together, Microsoft and JDA are empowering customers to reimagine their digital transformation journeys.

Wednesday, May 8

8:30 a.m. – 12:00 p.m.

Desikan Madhavanur, Executive Vice President, Chief Development Officer, JDA Software
Self-professed adventurer, JDA’s Chief Development Officer Desikan Madhavanur applies his love of a good challenge to designing technology innovation every single day.

Session Description: Desikan Madhavanur will introduce the world’s only supply chain platform – JDA’s AI-powered SCM Platform as the cornerstone of the last 12 months’ product innovation accomplishments. He will share JDA’s future strategy and vision with JDA Luminate application demonstrations across retail and manufacturing on mobile, and introduce Blue Yonder’s technology as a key enabler towards this strategy in 2019.

Michael Feindt, Founder, Blue Yonder, a JDA company
Session Description: Dr. Michael Feindt is the brains behind Blue Yonder and is fast becoming a go-to guru driving AI/ML in supply chain everywhere he goes! He will discuss how AI and ML technology can make organizations – and their supply chains – smarter by intelligently transforming their operations and making more profitable, automated business decisions that deliver higher profits and optimized customer experiences. He be joined by Katrin Starke, Head of Business Development & Innovation Leader from Orsay – a Blue Yonder customer - in this discussion.

Game-changing Supply Chain Visibility and Agility at Electrolux
Johan Martinsson, Global IT Digital Operations Lead, Electrolux
Johan Martinsson, Global IT Digital Operations Lead, Electrolux, works closely with the business stakeholders to support their needs for new and innovative digital solutions. He has spent 14 years at Electrolux working in supply chain and operations both regionally and globally.

Session Description: Imagine capturing and analyzing data feeds from the digital edge to gain greater understanding of supply chain conditions, consumer sentiment and demand insights to support more intelligent scenario planning and profitable responses. Electrolux is doing just that, using JDA’s Luminate Control Tower to gain full supply chain visibility. Johan Martinsson will share how his company is using JDA for prescriptive and predictive recommendations that alert to potential disruptions and help ensure an agile and responsive supply chain.

Eugenio Domínguez Landa, Director KOF Logistic Services, Coca-Cola FEMSA
Eugenio Domínguez Landa is the Director KOF Logistic Services at Coca-Cola FEMSA and has driven supply chain for two decades.

Session Description: Coca-Cola FEMSA is the largest franchise bottler of Coca-Cola in the world, operating 67 manufacturing plants and 344 distribution centers, serving more than 2.8 million points of sale. Over the past two years, Coca-Cola FEMSA has executed its supply chain transformation journey with JDA deploying a wide range of JDA’s supply chain solutions to increase profitability and maximize its process and cost efficiencies through its end-to-end supply chain. Eugenio Domínguez Landa will detail this expansive journey and the results they’ve seen by shifting towards a single integrated planning and distribution system for 95 production lines across Mexico, Columbia, Argentina, Brazil and Central America.

For general questions about ICON 2019, visit our FAQs. For questions or changes regarding your registration, please contact us at or call 1.800.696.9317.

What's In A Name?

JDA's Girish Rishi