FAQs

Q. Where is FocusConnect 2017 taking place?
A. InterContinental London - The O2. The hotel is situated on the banks of the River Thames next to the iconic O2 Arena. It is a short tube journey to central London.

Q. What are the dates of the conference?
A. 13th - 15th November 2017

Q. How should I arrange for air travel?
A. Attendees are responsible for their own air reservations. Contact your preferred airline directly.

Q. How do I arrange my ground transportation?
A. Attendees are responsible for their own ground transportation.  More information can be found on our Hotel page.

Q. Is there a special rate at the InterContinental London - The O2?
A. Yes, FocusConnect 2017 attendees can take advantage of the special rate of £258 (Inclusive of 20% VAT). For additional details, visit our Hotel page.

Q. What is your substitution policy?
A. Please contact focusconnect@jda.com to find out more about our substitution policy.

Q. What is your cancellation policy?
A. All cancellation requests must be made in writing by sending an email to focusconnect@jda.com

Refunds before 8 July will be accepted with a penalty charge of £150.00

Refunds before 4 October will be accepted with a penalty charge of £400

No refund will be honoured after 20 October. Please be aware that your registration can be substituted by a colleague. Please ensure you also cancel your hotel room reservation by contacting the hotel directly.

Q. When is my FocusConnect registration payment due?
A. Payment must be received within 30 days of your registration. If payment is not received in 30 days, your registration will be canceled. If you wish to re-register for FocusConnect, you may do so at the current published rate. Please contact focusconnect@jda.com should you have questions regarding FocusConnect or payment information.

If registration fees have not been received prior to attending the conference, a credit card will be required upon check-in in order for you to attend the conference.

Q. How do I register?
A. Registration for FocusConnect 2017 will officially open on June 5th 2017.

Q. What is the conference attire?
A. Business casual is the recommended attire for the FocusConnect conference.

Q. Are there sponsorship opportunities?
A. Sponsorship opportunities are available in a variety of packages and levels. Find the sponsorship package that suits your needs by contacting us at focusconnect@jda.com .

Q. Do I get a free registration pass if I speak at FocusConnect?
A. Yes, if you are selected as a session speaker, you will receive a complimentary registration to attend FocusConnect. Submit your nomination to speak here.

Q. How do I become a FocusConnect speaker or suggest a topic for the conference?
A. Submit your nomination to speak or suggest a session topic for FocusConnect using this link.
 

For more information regarding the InterContinental London visit our Hotel Information Page.

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For general questions about
FocusConnect 2017
,
visit our FAQs page

For questions or changes regarding your registration, please contact us at focusconnect@jda.com or call +44 (0) 1344 354500.