JDA’s standard support package comes fully loaded so that you can receive maximum return on your software investment. The package includes:
- Subscription to Innovation - new software releases and enhancements
- Service Packs
- Product alerts and announcements
- Unlimited toll free Help Desk – Business Hours, All Time Zones
- Technical support
- Commitment to fast resolution time
- Access to diagnostic tools
- Online support via the web = JDAUser.com
- Collaborative customer communities
- JDA escalation process
- Investment Protection Program
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| North America and South America: |
888.441.1532
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| Europe/Middle East/Africa: |
0800.056.9546
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| Asia Pacific: |
+61.3.9860.1019
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| Greater China: |
+86.800.988.1720
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| Email |
info@jda.com |
| Website |
www.jdauser.com
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